Welcome to our Frequent Asked Questions.

We are always improving our FAQ

Here you will find answers to the commonly asked questions about our store and our products.

How long is the delivery time?

The time to you gets your order is about 7 to 50 days depending on where you are. You can see the estimated delivery time for your region on our Shipping & Payments.

I didn't receive my order yet.

You can track your order by login into your account and click on the box on the order history column. Alternatively, you can track your order by visiting our tracking page.

How do I order a product?

It's simple. First, you have to navigate on our site to find the product you want. Then click on add to cart button and full your personal information.

What payment methods are accepted?

PayPal is our primary gateway. But you can make your purchases with all major credit cards as secure payment methods.

How can I get help with my order?

You can reach us by clicking the Contact Us button located at the bottom of our site, or by emailing us at contact.guysspot@gmail.com

How secure is to place orders on our site

Our site is SSL (Secure Socket Layer) encrypted, so your personal information is secured during your purchases. It's a very secure and widely used system on the Internet for processing payments.

I made an order with multiple items. Why don't they arrive together?

We have various warehouses and suppliers around the world due to logistics factors. So your items could be located in more than one. So this way you will receive multiple packages for one single order. But don't worry you will receive the right items you've placed. At no additional cost.